Help & contact

Three a day. The counter with the lightning bolt ⚡ under the top bar shows how many are left; it starts over at midnight.

Unlimited questions, a dashboard of pinned searches you re-run with one tap, and maps saved for offline use. Premium is a one-time purchase, not a subscription.

Tap the ⚡ counter, then "Restore purchase". Premium belongs to your Apple or Google account, not to the device. Sign in with the same account on the new phone.

Refunds go through the store you bought from: Apple via reportaproblem.apple.com, Google via your Google Play order history.

Only for questions with "here" or "nearby", such as the next departure. Granting it is optional; without it you simply type a place. You can change it any time in the phone's settings.

Every answer names its source. Send us the question you asked and what you noticed – that helps most.

The data covers Switzerland. Weather and transit also work near the border; further away the app tells you it has no data.

On the phone: delete the app and everything is gone. We delete the stored purchase on request – see Data deletion.